Returns and Exchanges
Custom Orders, Large Orders, and Non-Returnable Items
- Please order small quantities of LEDs and LED products to test for suitability in your application before ordering large quantities.
- A 15% restocking fee may apply to orders containing quantities of 100 or more pieces, orders with missing materials or merchandise not in original packaging and condition.
- Through-hole LEDs and surface-mount LED chips cannot be returned if the package has been opened.
- LED bulbs, fixtures, and other LED products or accessories can be returned if opened.
- Customized or special-order products are not eligible for returns. This includes custom-length light strips and custom-printed panels.